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06 Sep. 2010
Place the following words in the correct phrase:
service, providing, research, perspectives, return
a. Companies can look at complaints from two main
; either they see them as a problem or the opportunity to improve customer relations.
b. By simply
friendly and helpful customer service a company can improve the public opinion it has.
c. The number of customers that
to a company gets is a good way to find out how well the company treats its customers.
d. The trend in recent times is for companies to spend less on
and development and more on the customer
sectors of the company.
(1 of 4)
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