Telephoning English
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Interpreting - Translation


Customer Inquiries

Words:
effect   paid off   perspective   regardless   wasting   recommending   information   type of marketing   valued   comfortable   unlucky person   providing  

A person who calls a company to ask for more information about a certain product or the company itself may seem like they are __________ the time of the __________ who answers the telephone, however, you can look at it from a completely different __________. If someone has already become interested in a company’s products and found the contact information for the company, they are very close to becoming a customer. By __________ friendly and helpful __________ the customer will feel that they are __________ by the company and they will be more likely to feel __________ doing business with the company, as well as __________ the company to anyone else they know of that requires a similar product or service. If they return to the company at a later date for the same product or service the __________ of the good service that they were given has __________ for the company. This __________ is invaluable to any company __________ of the type of business that the company is in.
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